Privacy Policy

We sincerely thank our corporate clients and their staff for entrusting us with their business at BTW Visa Services. We take the protection of the privacy and confidentiality of the information you share with us very seriously. We are committed to maintaining a high standard of security and data protection while providing our visa-related services through our corporate portal.

We do not sell, rent, or disclose your personal information to third parties for their marketing purposes without your explicit consent. We only collect, use, and process your information as described in this Privacy Policy and solely for the purpose of providing our services, fulfilling our contractual obligations, and complying with applicable laws and regulations.

We store and handle your information on secure servers located in India and in other jurisdictions where we or our service providers maintain appropriate physical, technical, and administrative safeguards. By using our corporate website, you consent to the collection, use, storage, and processing of your information as described in this Privacy Policy.

1Collection of Personal Information and Other Information

In connection with your use of the BTW Visa Services Corporate Portal, we may collect personal and corporate information required to process visa applications and provide related services.

The information collected may include, without limitation:

Employee name and contact information
Identity details required for visa processing
Documents required for visa processing
Employee information and company name
Billing and invoicing information
Any additional documents or information required to process your service requests

This information enables us to provide secure, efficient, and personalized services to our corporate clients and their employees. It also helps us manage service requests, improve customer support, maintain business records, and enhance our platform.

Some information requested on our website may be mandatory (marked with “*”), while other information is optional. If you choose not to provide the required information, we may be unable to provide the requested services.

You may browse our corporate website without providing Personal Information. However, certain features and services require registration and the submission of personal information.

Any information collected will be used solely for business operations, service delivery, regulatory compliance, and internal business analysis.

2Cookies

A cookie is a small piece of information stored by your web browser that enables our website to recognize your browser during future visits.

Our website uses both session and persistent cookies to:

Maintain secure user sessions
Remember user preferences
Improve website functionality
Analyze website usage to enhance our services

We do not collect sensitive personal information through cookies.

3Disclosure of Personal Information

We do not sell or rent your personal information to third parties.

However, we may share your information with:

Embassies, Consulates, Government Authorities, and other relevant authorities for the purpose of processing visa applications.
Corporate clients or their authorized representatives where necessary to provide our services.
Third-party service providers that assist us with document processing, technology support, payment processing, courier services, or other operational requirements.
Law enforcement agencies, regulatory authorities, courts, or government bodies where disclosure is required by applicable law or legal process.

We may also disclose personal information where we reasonably believe such disclosure is necessary to protect our legal rights, enforce our Terms & Conditions, prevent fraud, or protect the safety of our users, employees, or the public.

4Links to Other Websites

Our corporate website may contain links to third-party websites for your convenience.

BTW Visa Services is not responsible for the privacy practices, content, or security of any third-party websites. We encourage users to review the privacy policies of any external websites before providing personal information.

5Security

We maintain appropriate physical, technical, and organizational safeguards to protect the information we collect against unauthorized access, disclosure, alteration, or destruction.

These measures include:

Secure access to our website
Secure transmission of data
Restricted access to personal information
Ongoing monitoring of our systems and security controls

Users are responsible for maintaining the confidentiality of their login credentials and should not share their usernames or passwords with unauthorized persons. BTW Visa Services is not responsible for unauthorized access resulting from a user’s failure to protect their account credentials.

Access to personal information is limited to authorized personnel who require such information to perform their official responsibilities.

6Service and Marketing Communications

We may contact you regarding service-related matters, including visa applications, documentation requirements, account notifications, service updates, and other operational communications.

Where permitted by applicable law, we may also send newsletters, service updates, promotional offers, or marketing communications. You may opt in to or opt out of receiving promotional communications at any time by using the unsubscribe link included in our emails or by contacting us directly.